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Introduction:
In late 2020, Thomas Construction Group was awarded the prestigious nCino project, which presented a unique set of challenges due to the ongoing global pandemic. This case study explores how Thomas successfully navigated the preconstruction details and implemented a multi-phased approach to ensure the project’s timely completion. Despite material shortages and supply chain disruptions, the Thomas team demonstrated agility by adapting timelines and purchasing methods to troubleshoot delays and find practical solutions.
Phase 1: The Five-Story Parking Deck
Recognizing the importance of preparing for the return of nCino employees as pandemic-related restrictions eased, the Thomas team and nCino prioritized the construction of a five-story parking deck. By focusing on this initial phase, they ensured that the necessary infrastructure was in place to accommodate the growing workforce. The team’s commitment to delivering a high-quality project within the specified timeline set the foundation for future success.
Phase 2: The New Office Building
Simultaneously with the parking deck, Thomas Construction Group commenced the construction of a new office building to accommodate nCino’s expanding employee base. The office space was designed to house over 500 employees and featured multiple collaborative workspaces to facilitate teamwork and innovation. By seamlessly transitioning from one phase to another, the Thomas team demonstrated their ability to manage complex projects with efficiency and precision.
“The entire team at Thomas was integral to completing our projects on time and up to our expectations,” said Carey McMullen, nCino Facilities Management and Operations Specialist. “Thomas Construction Group’s attention to detail, effective communication, and team approach mentality created a successful environment for these projects.”
Phase 3: Interior and Facade Updates
In addition to the primary construction phases, Thomas undertook updates and renovations to nCino’s existing building. The interior updates included upgrading an existing floor to be more in line with design of the new building. On the exterior, both front and back entrances were upgraded and an outdoor lawn area with a putting green and seating offered nCino employees an inspiring environment to unwind and connect with nature.
Conclusion:
The opportunity to collaborate with nCino on this extensive project was a significant honor. Thomas Construction Group’s expertise, attention to detail, and collaborative mindset were instrumental in establishing a successful working relationship. Through their unwavering commitment to excellence and dedication to delivering outstanding results, the team completed the project on time and exceeded nCino’s expectations.
We look forward to Always Building Creative Spaces that foster talented minds.
As Controller, Jennifer manages all company-wide accounting and human resources activities, while managing the firm’s operating budget. With decades of accounting & financial experience for Thomas and other notable contractors, Jennifer leads the daily internal finances within Thomas.
Jennifer Noland
Controller
As President of Thomas Construction Group, Chris Reid is dedicated to creating a company where employees and clients alike flourish under our Core Values of Team, Improvement, Excellence and Service. With over 30 years of experience in Construction Management, Chris utilizes his knowledge and that of his peers to drive strategic success and growth while delivering best-in-class results. Chris serves on the leadership committee of the Cape Fear Country Club, the Surf Club and Eden Village and is actively involved and invested in the future of Wilmington.
Christopher N. Reid
President & Cheif Operating Officer
Jill has been an integral part of Thomas since the company’s founding year in 2005, with over three decades of industry expertise. As Marketing Director, she drives the Thomas brand forward and solidifies our position in the market, while ensuring that the company’s marketing efforts are consistent with and supportive of Thomas’s overall strategic plan.
Jill Sullivan
Marketing Director
Katie Seidel brings 17 years of diverse HR expertise across industries such as construction, property management, and IT services. With a focus on talent management, benefits administration, and professional development, she is dedicated to cultivating a thriving organizational culture.
Katie Seidel
Director of People & Culture
Mike joins Thomas with over 20 years of experience in the construction industry and a proven record of producing accurate budgets, implementing management processes, and building teams. His decades of preconstruction and estimating knowledge, along with a strong skillset of managing and leading teams, lends itself to creating seamless experiences for Thomas’ clients. Mike splits his time between Wilmington and Raleigh, where he resides with his family.
Mike Pritt, LEED AP
Preconstruction Director
After successfully leading project teams within the healthcare industry for over 15 years, Chris Thorn relocated from the Pacific Northwest to Wilmington, NC in 2022. His industry experience ranges from K-12 to mixed-use projects, but his expertise lies in healthcare, having worked on various multi-million dollar projects throughout the years. Hailing from one of the world’s largest general contractors, Chris brings a valuable perspective to the leadership team and will serve an important role as he leads and develops the Healthcare sector.
Chris Thorn, LEED AP
Project Executive
With nearly 25 years of experience in leadership roles for both Thomas and other regional contractors, Tony is highly skilled in project and team management. His expertise spans various project types, including senior and assisted living facilities, continuing care centers, condominiums, apartments, and specialty commercial projects, establishing him as a prominent operational sector leader.
Tony Datena
Vice President / Project Executive
Bruce has decades of Financial Advising and Accounting experience and served as Thomas’ Chief Financial Officer from inception in 2005 until 2023, when he transitioned to Managing Partner. In this role, he is actively involved with strategic planning for the company and advises on a wide manner of business matters, working closely with the CFO & COO.
Bruce Chappell, Jr.
Managing Partner
Since joining Thomas in 2006, Roger has strengthened our construction core by providing nearly 40 years of construction industry experience. As General Superintendent, he is responsible for all field staff and subcontractor relations, quality control, safety coordination, and client satisfaction. Roger makes frequent job site visits to review project progress, schedule, compliance, and quality. He is recognized as one of the most respected General Superintendents in our market today.
Roger Connor
General Superintendent
Vince is an industry leader with more than 38 years of experience, ranging from estimating and buyout to project manager and project/firm executive. His aggressive cost control measures, dedication to team, and approach to project relationships has created a successful track record of on time contract completions. As VP – Operations, Vince is responsible for supervising and controlling all strategic and operational aspects of the company while providing risk management of the firm’s construction operations.
Vince Tryer, Jr.
Vice President – Operations
As a well-known community leader, Jim brings more than 30 years of managerial and executive level professional business affluence to Thomas. Currently, he serves on the Board of Directors for Novant Health/NHRMC as Chairman and as 1st Vice-Chair of the Wilmington Chamber of Commerce Board of Directors. As EVP, Jim is responsible for the growth and implementation of corporate business development, marketing, preconstruction and owner-contract activities for Thomas.
Jim Hundley, Jr.
Executive Vice President
